Project Overview
An end-to-end supply chain analytics solution analyzing 2 years of operational data (Jan 2023 - Dec 2024). The project tracks performance across 15 suppliers, 6 warehouses, and 15 major customers within Saudi Arabia and the wider Middle East region.
Key Performance Indicators (KPIs)
- Delivery & Fulfillment: On-Time Delivery (OTD), Order Fill Rate, Perfect Order Rate.
- Inventory & Warehouse: Inventory Turnover, Warehouse Utilization, Stockout Rate.
- Quality & Cost: Supplier Defect Rate, Return Rate, Freight Cost per Unit.
- Customer Experience: Customer Satisfaction Score (CSAT).
Tools & Technologies
- Python:
Pandasfor cleaning,Matplotlib&Seabornfor trend analysis. - SQL:
SQLitefor structured data querying and KPI calculation. - Power BI: Interactive dashboard for real-time monitoring.
- Excel: Automated report generation for stakeholders.
Key Findings & Insights
| Metric | Current Value | Target / Benchmark | Status |
|---|---|---|---|
| On-Time Delivery | 61% | > 90% | 🔴 Critical |
| Perfect Order Rate | 0.6% | > 95% | 🔴 Critical |
| Return Rate | 8.2% | < 3% | ⚠️ High |
| Customer Satisfaction | 2.86 / 5 | > 4.5 | ⚠️ Low |
| Warehouse Utilization | 70.8% | 85% | 🟢 Optimizable |
- Delivery Bottlenecks: 422 delayed orders were primarily driven by supplier lead time variability and customs delays.
- Quality Gaps: The 2.34% Supplier Defect Rate directly correlates with the high return rate and low satisfaction scores.
- Cost Optimization: Freight cost per unit ($17.76) indicates potential savings through route optimization and shipping consolidation.
Project Structure
Supply-Chain-Analytics/
├── data/ # 10 interconnected CSV files (8,000+ records)
├── charts/ # Generated Python visualizations
├── Supply_Chain_KPI_Analysis.ipynb # Full Python analysis
├── Supply_Chain_KPI_Report.xlsx # Excel summary report
└── Supply_Chain_KPI_Dashboard.pbix # Power BI interactive dashboard
Dataset Description
The analysis is based on a realistic Middle Eastern supply chain dataset, meticulously structured to reflect regional logistics challenges:
- 8,000+ Transactions: A comprehensive dataset covering the entire lifecycle of procurement, warehousing, and distribution.
- Multi-entity Tracking: Detailed data flow mapping the interactions between 15 global suppliers and 6 regional warehouses.
- Strategic Timeframe: Continuous historical data spanning from January 2023 to December 2024, allowing for deep trend analysis and seasonality detection.
Conclusion & Recommendations
Based on the data findings, the primary focus for the next phase should be Supplier Relationship Management (SRM) and Logistics Optimization to improve the 61% On-Time Delivery rate and enhance the overall customer experience in the Saudi market.